Frequently Asked Questions

We proudly serve all of Richland County and the surrounding communities.

For occupied homes, we ask that someone be present to greet our team. For vacant properties (rentals, homes for sale, etc.), no one needs to be on-site as long as we have a secure method of entry.

Yes. We are fully licensed and insured for both residential and commercial projects, ensuring your property is in safe, professional hands.

We prioritize your health and the environment. We use professional-grade, eco-friendly cleaning solutions that are 100% safe for your carpets, your pets, and your family.

We love pets! However, for their safety and the efficiency of the cleaning, we ask that they be kept in a secure, comfortable area away from the equipment while we work.

Our pricing is transparent and tailored to your specific needs. We typically provide quotes based on square footage / the number of rooms to ensure you only pay for the work being done.

We value your time and ours. If you need to reschedule, please notify us at least 24–48 hours in advance to avoid a cancellation fee.

We make payments simple. We accept all major credit cards, checks, and cash.